![]() ![]() After the first fulfillment, the purchased eBook can be doubly clicked to open under the Library of Adobe Digital Editions.ģ. Your eBook (*.acsm file) should be first clicked (or fulfilled) after download on the computer (or device) that you intended to be used for reading and will not be able to transfer to another computer (or device). Steps 1 to 4 require your computer connected to the Internet. Steps 1 and 2 are required to perform once on a computer if not already performed. On the computer/desktop/tablet/device that you wish to install the eBook, click the download link of your purchased eBook received from your email and then on the download website, follow the 4 quick steps (Account, Reader, Download, Open) listed to complete your download and installation. 1st eBook download and installation instructions (Summary) We shall resend you the same downloaded link of the purchased eBook that has already emailed to you.Ģ. If one of the download links of your purchased eBooks cannot be found in your Inbox, Junk/Spam folder 15 minutes after completing your order and payment, use the Contact webpage to contact us by including (i) the Buyer name and email address (ii) the Transaction ID and date (with time) and (iii) any applicable download link address already received. A subsequent request for a refund or a replacement download link cannot be accepted.įor purchasing more than one eBook via PayPal, purchase ONE eBook in a Checkout AT A TIME to ensure an issue-free email delivery of the download link of each of your purchased eBooks. ![]() This would require real Adobe support, instead of looking for impossible solution all together.The name and email address entered will be used for emailing you a download link, contact, and support regarding a purchased eBook.Ī correct and valid email address of a buyer is required as the user of your incorrectly entered email address (if valid) will receive the download link of your purchased eBook and can keep it for his/her own use. So if we summarize, Adobe has been hacked obliging me to change email/pwd and I cannot read anymore my ebooks. So succedeed on an od computer, I try to reinstall ADE version 3.0 but I still have the same issue as with last version Maybe this is a sligtly different ADE version. Please take into consideration that I succedeed on another (old) Windows 7 computer as I had the choice to say delete without the password, but I don't have the choice on my recent computer. Maybe the difference with you is that I still have access to my old email but as you said, my old email/Pwd is not functionning anymore to delete authorization.Ĭontext : I'm using Windows 10 and ADE last version (4.5.10 at this time) on the computer that have the issue.Īs you have done, I tried to desinstall ADE and reinstall it several time, but the issue is that there is an ID stored somewhere on the computer that keep Adobe ID available. Because Adobe Database had been hacked few years ago I had to change of Email/password for my Adobe account and the result is I cannot delete computer Authorization anymore. I've got the same issue, I bought 1 week ago a new book. ![]()
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